Monday 16 June 2014

Transcript

6 Year Old boy 999 Emergency Call, Liam

Phone receptionist: Hello, Ambulance service (3)
Liam: Um (1)
                |What’s the problem?
Liam: Me mam’s fainted (.)
Phone receptionist: Are you with your mam now?
Liam: Yeah
Phone receptionist: (1) And where is she?
Liam: (2) She’s in the sitting room
                                                                |Ah right, could you take the phone next to where she is?
Liam: (5) Here
Phone receptionist: (4) Hello?
Liam: It’s here
Phone receptionist: Are you next to your mum now?
Liam: (.) Yeah
Phone receptionist: Okay, now what I need you to do is give a good shake of her shoulders (.), and shout her name in her ear and tell me what she does
Liam: (3) um, mam, (1), mam. (3) she’s not, she’s not doing anything
Phone receptionist: Alright, what’s your mum’s name?
Liam: Rebecca
Phone receptionist: ‘n’ what’s your name?
Liam: Liam
Phone receptionist: So is anybody at home with you now Liam?
Liam: (.) No
Phone receptionist: No?
Liam: Just me mam
Phone receptionist: Okay, now does it look like your mum’s been bleeding from anywhere? (1), Can you see any blood?
Liam: No
Phone receptionist: Does she look like she’s hurt at all?
Liam: (2) No
Phone receptionist: No? Okay (2) Now are you alright to get your door open, Liam?
Liam: yeah
Phone receptionist: Yeah? (.) Is your door unlocked?
Liam: I’ll have a look
Phone receptionist: Do you wanna go and have a look? Yeah
Liam: (2) Yeah
Phone receptionist: It’s unlocked, yeah?
Liam: (.) Mhhm
Phone receptionist: (1) And do you just live at home with you mam or do you live at home with anyone else?
Liam: Me dad, but me dad’s not in
Phone receptionist: Ahh where’s your dad?
Liam: he’s at skittles
Phone receptionist: ah is he? Mnn okay (1) Now where abouts is your mam lying, is she on her belly or is she lying on her back, or her side?
Liam: Belly
Phone receptionist: She’s lying on her belly?
Liam: Yeah, I can’t

                    | Can you try and roll her over Liam? Can you roll her over so she’s lying on her side?

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